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A1 Medical Supplies | Delivery Information

Stair Lifts
Free shipping on all Acorn stair lifts.  Our warehouses are not prepared for customer pick-ups at this time. All Stair lifts are shipped via UPS ground service or Fed-Ex ground service.  Most units will arrive within seven to nine (7-9) business days after the order is submitted. We will notify you if the unit(s) will take longer.

Lift Chairs

Free shipping applies to lift chairs delivered anywhere in the lower 48 states. Lift chairs can be delivered to Hawaii, Alaska, and internationally with additional charges for freight. You will be notified by the trucking company 24 hours in advance of delivery. Actual delivery times will depend on your location and which lift chair you select. In stock lift chairs can be delivered in 3-7 business days. We will advise you via e-mail as to the expected ship date.


Inside delivery is available to first floor delivery locations only, to the residence's first threshold and no farther, barring physical obstacles.

Cartons that do not fit through the residence doorway will generally be delivered to a garage or similar dry area. However, we cannot guarantee that commercial LTL carriers will perform the requested service, as all commercial LTL carriers operate based on their specific carrier's tariff rules and liability policies.

We cannot force the carrier to deliver the freight to the 2nd floor or higher. For this service, you will need to arrange for White Glove or Platinum delivery service by speaking to one of our sales representatives.

If you would also like someone to set up your product, this service is available. However, you will need to set up an appointment for the technician to show up at your residence after the product has already been delivered. The technician cannot carry the product into your home.

 

Your lift chair includes a one-year in-home factory authorized warranty for both parts and labor provided by the manufacturer.

 

Items labeled "Quick Ship Product" are shipped within 3 business days, Monday through Friday, from receipt of a complete order. Look for this label when time is of the essence.

 

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