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For a period of 30 days from the date of purchase, Active Controls will accept returns of merchandise and consider refunds according to the following conditions:

  1. Unused components/systems in original, unopened packaging - we will refund the purchase price less a 15% restocking charge upon receipt of merchandise. No returns accepted on international orders.
  2. Defective products - we will refund the full purchase price upon receipt and inspection of merchandise.

NOTE 1: Shipping and handling charges are non-refundable.

NOTE 2: Duties related to international orders are the responsibility of the customer.